[Customer] How-to: Update Payment Information

Intro

Updating your billing information ensures uninterrupted service provision and smooth payment processing. Outdated or incorrect information can lead to payment failures or service delays. At Home Gnome, we prioritize convenience for our Customers, and updating your payment information can easily be done through our app.

Before You Begin

• Install the Home Gnome app.
  • via Google Play for Android
  • via App Store for iOS
• Log in to your account through your App.

Updating Your Payment Information 

• Log in to your Home Gnome app.
• Select Profile located in the bottom right corner of your dashboard.
• Select Payment Method.
  • Payment methods should be within Home Gnome's accepted forms of payment.
    
    • Home Gnome services are paid for online through credit and debit cards only.
    • Home Gnome does not accept other forms of payment such as
      • Cashapp
      • Paypal
      • Zelle
      • Venmo
      • Check
      • Money order
      • Prepaid credit cards
• Fill in your payment information details.
  • Card number
  • Expiration Month
  • Expiration Year
  • CVC
• Select Save Payment Method.

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